Terms and Conditions
PRICING & PAYMENT
All prices on the WoodandHearts website are given in USA Dollars and exclude GST and delivery costs unless otherwise indicated. We accept all major debit and credit cards from customers around the world, as well as Paypal.
WoodandHearts uses the Eway Payment Gateway for all its online credit card transactions. Eway processes online credit card transactions securely for thousands of merchants globally, providing a safe and secure online payment service.
Please note, WoodandHearts does not have access to your full card number, this credit card payment is secured by Eway.
All quotes are valid for 30 days.
AVAILABILITY
At WoodandHearts we manufacture all our products to order, which means we make it especially for you! This is great for you as you know one of our wonderful team here at WoodandHearts is designing, and crafting your furniture with care. With this in mind, there can be a small wait on our items, but we will endeavour to supply you what you need in a timely manner that is acceptable for you and your team.
ONLINE PROCESS
We welcome orders on our website and this is a very quick and easy process.
All orders placed, confirm your acceptance of our full terms and conditions. Please click on the link for full terms and conditions.
CANCELLATIONS
Orders on our website; your order is unable to be cancelled after manufacture has begun. Custom quoted orders; your order is unable to be cancelled once confirmed. Please contact our office if you would like to discuss what stage your order is at and we will be more than happy to talk this through with you.
CONTENT ACCURACY
We take every care to ensure that the description and specification of our products are correct at the time of publication. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.
Prices on site are current at time of display and subject to variation without notice. We reserve the right to be able to cancel or withdraw an order made online whereby the pricing or information is not accurate or the product has been added to the online store in error.
PRIVACY
We are committed to protecting our customer’s privacy. WoodandHearts will never distribute any personal information to third parties under any circumstance, including those who subscribe to our mailing list. The information we collect is used solely to process your order and stay in touch with you.
Joining the WoodandHearts mailing list is optional. It will allow us to keep you up to date with the latest info including new designs, specials and what’s happening in and around our factory. If you have signed up to our mailing list and would like to unsubscribe please click on the unsubscribe link at the bottom of our newsletter.